Who We Are
Jewel Arts is a family-run studio creating hand-painted 3D printed art, metal sculptures, and custom designs. We're based in Salt Lake City, UT. This policy explains how we handle your information when you visit our site or order from us.
Information We Collect
When you browse: We may collect non-personal analytics (pages visited, time on site) via privacy-respecting tools. No personal identity is tracked.
When you order or contact us: We collect only what's needed to fulfill your request:
- Name and email — for order confirmations and communication
- Shipping address — to deliver your art
- Payment details — processed securely via Stripe/PayPal (we never store card numbers)
- Customization notes — for commissions
How We Use Your Information
We use your data solely to:
- Process and ship your orders
- Respond to inquiries and provide support
- Send order updates (with your consent)
- Improve our website and product offerings
We do not sell, rent, or share your personal information with third parties for marketing.
Data Security
We take reasonable steps to protect your information:
- Secure HTTPS encryption on all pages
- Payment processing via PCI-compliant providers (Stripe/PayPal)
- Limited access to order data (only Julie, Drew, and authorized helpers)
- Regular reviews of our security practices
While we strive to protect your data, no internet transmission is 100% secure. If you have concerns, contact us directly.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of non-essential communications anytime
- Withdraw consent for data processing (where applicable)
To exercise these rights, email hello@jewelartsslc.com. We'll respond within 14 days.
Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, contact us and we'll remove it promptly.
Changes to This Policy
We may update this policy as our studio grows. Significant changes will be noted with a new "Last updated" date and, where appropriate, announced on our site or via email.
Questions or Concerns?
We're humans, not robots — reach out anytime:
📧 hello@jewelartsslc.com
🌐 Contact Form
📍 Salt Lake City, UT